For Research Purposes Only — Not for Human Consumption

Privacy Policy

 

 

 

 

Last updated: July 22, 2026

Norvex Research operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, add to your cart, or purchase, return, exchange or cancel.
  • Communications with us including information you include when sending a customer support inquiry.
  • Device information including information about your device, browser or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you create an account, visit or use the Services, or communicate with us.
  • Automatically through the Services from your device when you use our products or services or visit our website.
  • From our service providers when we engage them to enable certain technology.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to process payments, fulfill orders, send notifications, manage your account, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising. We use your personal information to send marketing and promotional communications by email or postal mail.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, and detect or investigate fraudulent or illegal activity.
  • Communicating with You. We use your personal information to provide customer support and maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With vendors and service providers who perform services on our behalf including IT management, payment processing, data analytics, customer support, cloud storage, and shipping.
  • With business and marketing partners to provide marketing services.
  • When you direct or consent to our disclosure of certain information to third parties.
  • In connection with a business transaction such as a merger or to comply with applicable legal obligations.

Third Party Websites and Links

The Services may provide links to websites operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites.

Children’s Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No security measures are perfect or impenetrable. How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account or comply with legal obligations.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know your personal information.
  • Right to Delete personal information we maintain about you.
  • Right to Correct inaccurate personal information.
  • Right of Portability to receive a copy of your personal information.
  • Managing Communication Preferences. You may opt out of promotional emails at any time using the unsubscribe option in our emails.

If you reside in the UK or European Economic Area, you may also have the right to object to processing, restrict processing, or withdraw consent.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below.

International Transfers

We may transfer, store and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognised transfer mechanisms such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the “Last updated” date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

📧 support@norvex-research.co.uk
🏢 NNG Logistics Limited, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Hong Kong